Safavieh Standard Return Policy

At Safavieh we stand behind all of products, but from time to time some situations are beyond our control and yours. For these instances our easy return process will remedy the issue and ensure you a worry-free online shopping experience.

30 Day Return Policy

  1.  You can return Safavieh products 30 days after purchase in exchange for a replacement for your original purchase or a refund.
  2. Return shipping fees are your responsibility. We will assist you in arranging for return shipping via FedEx and extend  our discounted shipping rates to you.
  3. Returned items must be unused, in re-sellable condition, and returned in original packaging.
  4. In the case of a damaged product, there will be no charge for shipping the damaged item back to Safavieh. You may be asked to send a photo of the damaged piece to us before we can provide you with a replacement.
  5. To return an item to Safavieh a customer service rep will provide you with all information you’ll need to have the item returned to us.

 

To Return a Safavieh Product – Click the link below and fill out the form including all information requested.

 

Customer Name:

Address:

Phone

Email

Purchase Order No.:

Item(s) Being Returned:

Reason for Return:

Date of Purchase:

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